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Frequently Asked Questions

How do I find out what vaccinations my pet has had?

What if my Pet does not have all vaccinations required?

What Do I Bring With My Pets?

Can I bring my dog's bedding and toys?

What if my dog requires medication?

What if I arrive outside posted hours for check-in and out?

Are you open on Holidays?

Are the kennels protected from the weather or outside?

How often will my dog go outside?

 

How do I find out what vaccinations my pet has had?
  Your Veterinarian should give you a receipt or certificate showing what vaccinations were administered,

the date they were given and the date they expire. 

You may bring a copy with you or have your vet call the kennel and verify the shot records.

Required Shots: DHPP and Rabies and Bordetella

What if my Pet does not have all vaccinations required?
  If your pet needs vaccines, they must be administered at least 2 weeks prior to arrival.

What Do I Bring With My Pets?
  We prefer you bring your pets regular diet from home.  

 Please bring only the amount of food you think your pet will need, and labeled and in an air tight container. 

 

 Can I bring my dog's bedding and toys?

You may bring your own bedding if it is easy to machine wash.  

Toys are fine as long as they are large enough to not be washed down the drains.  

 

What if my dog requires medication?

Medications that can be mixed in the food or that the dog will willing eat will be administered at no additional charge.  

Please label all medications clearly and include what the medication is for.

 

What if I arrive outside posted hours for check-in and out?
  Inadequate "downtime" can cause a variety of problems for our guests including nervousness, destructive behavior, poor appetite, diarrhea, excessive shedding, etc.

Our rest periods are therefore a crucial part of maintaining a stress-free atmosphere.

Since we are an owner operated 7-day a week operation, it also allows US time for relaxation as well.
For security, the gates are locked at all all times.
Requests for special check-in or out times will only be honored in an emergency.

 

Are you open on Holidays?
   We welcome your pets over all major holidays. 

You may pick up and drop off during our regular hours, however all pets are charged a full days board for holidays.

 Major holidays include Memorial day, Easter, 4th of July, Labor Day, Thanksgiving, Christmas and New Year's.

 

Are the kennels protected from the weather or outside?
   Sleeping quarters are indoors, and the kennel is air-conditioned which keeps them cool in summer and warm in winter.

Consider bringing the dog in to board just for the day prior to his longer stay.

 During warmer months, all guests must be on a topical flea & tick prevention (i.e. Frontline), and be on heartworm preventative.

All pets are checked upon entering the kennel. 

If parasites are found, the pet will be bathed and dipped and the charge added to the boarding bill.

 If the pet is extremely matted or dirty, it will be groomed and the charge added to the boarding bill.

We'll be happy to bathe or groom your dog before check out, please request this service when you make your reservation.

 

How often will my dog go outside?
   Your dog will have access to an outside run during his entire stay.

 

Send mail to cbww@wingspanaviaries.com with questions or comments about this web site.

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Last modified: 03/19/08